In 2007 our client submitted a death claim to the HSBC life insurance claims department. Sadly, his mother had recently passed away after suffering from medical complications. The death claim was reviewed and quickly denied. According to HSBC ‘material health information was not disclosed on the on-line application’. HSBC specifically stated in their denial letter that […]
HSBC Life Claims
While some claims are straight-forward and get paid immediately there are others that are not. For various reasons many claims are investigated under the Contestability clause of the policy. This clause states that during the first two years of a policy, if the insured dies, the insurance company can investigate before paying the claim. What […]